Protocol: Social Media Integration

High-value enquiries often start on social platforms but are lost due to slow response times or app-switching fatigue. By linking your social accounts to the RevStackr System, you create a Unified Inbox. Every DM, comment, and message is centralised, allowing your team to respond instantly from a single interface.
[ ⚔️ ASSET ATTACHMENT: SOCIAL_INTEGRATION_WALKTHROUGH.MP4 ]
  • Log in to your Sub-account and navigate to Settings in the bottom-left sidebar.
  • Select Integrations from the settings menu.
  • Meta Connection: Click 'Connect' under the Facebook/Instagram icon. You must be an Admin of the Business Page. Follow the prompts to authorised the RevStackr System to manage your messages.
  • Google Business Profile: Connect your GMB account to pull in Google Reviews and activate GMB Chat directly within your dashboard.
  • Additional Channels: Connect LinkedIn, TikTok, or Slack as required to ensure all enquiry vectors are covered.
  • Verification: Navigate to the Conversations tab in the main sidebar. Send a test message to your Facebook or Instagram page to ensure it appears instantly in the centralised feed.

RevStackr Pro-Tip: The Speed-to-Lead Edge

Once your socials are linked, you can deploy automated 'Instant Replies' within the Automations tab. This ensures that even if an enquiry comes in at 2 AM on a Sunday, the lead receives an immediate, localised response, keeping them engaged until your team is back online.

Operational Blockages

  • Permissions Error: Ensure you are logged into the correct personal Facebook account that holds 'Full Control' Admin permissions for the Business Page.
  • Instagram Missing: To connect Instagram, your account must be a Professional/Business Account and must be linked to a Facebook Business Page. Personal profiles cannot be integrated.