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    Official Guide

    24/7 Customer Support Options

    At any time of the day or night, seven days a week, you can begin a new LIVE chat with one of our RevStackr Support Agents! To access your support options, select the blue question mark in the top right corner of the RevStackr Application (Available on Desktop only).

    Who Can Access RevStackr Support?

    • Only Account Admins/Users Can Access RevStackr Support. RevStackr Support agents are unable to make changes to an account without the consent of a validated Account Admin or Account User.
    • If you are an account admin or user, you will see the blue button in the top right corner of the screen.
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    • Location Admins and Location Users will NOT be able to access RevStackr support. The blue support button in the top right corner is not even visible.
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    Customer Support Options

    • 1. Zoom Support Call - Jump directly into a live Zoom room with the RevStackr support team.
    • 2. Live Chat Support - Speak directly to our support team using our live chat inside of your RevStackr account!
    • 3. Support Ticketing - Open a support ticket for any inquiries or issues you're facing, and communicate back and forth with our support team via email.
    • 4. Phone Support - Call our support team using our dedicated support phone number.
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    Zoom Support Calls

    • If you need face-to-face support from our team, you can quickly and easily join our Zoom support rooms.
    • Once you request a Zoom call, you will be added to a queue where you will wait for the next available support agent.
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    Live Chat Support

    • If you need support, and you don't want to jump in a Zoom call, you can simply start a chat session with our expert agents using the live chat directly inside of your account!
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    Support Ticketing via Email

    • If you are too busy to speak to our team on a Zoom call or live chat, you can always just create a support ticket immediately and communicate back and forth with our support staff via email at your earliest convenience.
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    Need immediate assistance?

    If you need help with this topic right away, our support team is ready to assist you.