Calendar: Email, In-App, SMS & Whatsapp Appointment Notifications

1. Available Notification Options

• You can set up six different types of appointment notifications:
• 1. Appointment Booked (Unconfirmed Status)
• 2. Appointment Booked (Confirmed Status)
• 3. Cancellation Email
• 4. Reschedule Email
• 5. Reminder Email
• 6. Follow-Up Email

2. How to Set Up Appointment Notifications

• Step 1: Navigate to the Notifications Tab. Go to Calendar > Calendar Settings. Select the calendar. Click on the Notifications tab.
• [IMAGE PLACEHOLDER]
• Step 2: Customize Your Notifications. Customize Content for each receiver type: Contact, Guest, User, or Additional Emails/Phone Numbers. Disable Notifications for certain receiver types if needed.
• [IMAGE PLACEHOLDER]

3. Email & In-App Notifications

• Email: Go to the Email tab. Choose an existing email template or directly customize the subject line and email body. For Reminders and Follow-Up Emails, configure when the email should be triggered.
• [IMAGE PLACEHOLDER]
• In-App: Go to the In-App tab. Choose the Users to Notify. Configure Time Triggers for Reminders and Follow-Up notifications.
• [IMAGE PLACEHOLDER]

4. SMS & Whatsapp Notifications

• SMS: Go to the SMS tab. Choose recipients. Choose an existing SMS template or edit/create a new one. Configure triggers for Reminders and Follow-Up.
• [IMAGE PLACEHOLDER]
• WhatsApp: Go to the WhatsApp tab. Choose recipients. Choose or create an approved template.
• [IMAGE PLACEHOLDER]

Search Tags

• Tags: appointment notifications, calendar reminders, sms notifications, email notifications, whatsapp, in-app alerts