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    Official Guide

    Branding System-Generated Links (API Domain)

    Customize system-generated links (like review requests, trigger links, and appointment confirmations) to match your brand's domain instead of the default app domain.

    1. Setting up a Custom API Domain

    • 1. Navigate to Settings > Business Profile.
    • 2. Scroll down to the 'Custom API Domain' section.
    • 3. Enter your desired subdomain (e.g., link.yourdomain.com).
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    2. Configuring DNS Records

    • 1. Log into your domain registrar (GoDaddy, Cloudflare, etc.).
    • 2. Create a CNAME record pointing your chosen subdomain to 'flash.funnels.msgsndr.com'.
    • 3. Wait for DNS propagation (can take up to 24 hours).
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    3. Testing Your Branded Links

    • 1. Once connected, send a test review request or SMS with a trigger link.
    • 2. Verify that the URL uses your new custom domain.
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    Search Tags

    • Tags: api domain, custom links, branded links, system generated links, white label

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