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    Official Guide

    Launch an SMS Campaign

    Design and launch an SMS campaign to instantly reach your audience. Engage customers directly with personalized messages.

    Launch Bulk SMS Campaign

    • 1. Navigate to Contacts
    • 2. Filter Contacts and use checkboxes to select (or select all)
    • 3. Click Send SMS button (speaking chat box icon)
    • 4. Click Ok, proceed
    • 5. Select From Phone Number
    • 6. Fill message body (message snippet, text, custom values, etc)
    • 7. Select Drip Mode
    • 8. Fill Drip settings (batch size, days, etc)
    • 9. Click Send SMS
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    Create SMS Template

    • 1. Navigate to Marketing > Snippets
    • 2. Click Add Snippet > Add Text Snippet
    • 3. Fill Snippet details (name, message, etc)
    • 4. Click Save
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    View or Edit SMS Campaign

    • 1. Navigate to Contacts > Smart Lists > Bulk Actions
    • 2. View status of campaign
    • 3. Use 3-dot action menu to edit, pause, or cancel
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    Launch Bulk SMS Workflow

    • 1. Navigate to Automation
    • 2. Click Create Workflow > Create From Scratch
    • 3. Add Form Submitted Trigger
    • 4. Add Send SMS Action
    • 5. Click Publish
    • 6. Click Save
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