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Official Guide
Workflow Recipes - Instagram Comment Automation
This guide shows you how to set up an automated workflow to reply to Instagram comments and send DMs automatically.
Why Automate Instagram Comments?
- Automating Instagram comment replies helps increase engagement, instantly deliver lead magnets via DM, and save time managing your social media presence.
Step 1: Set Up the Trigger
- 1. Go to Automation > Workflows and create a new workflow.
- 2. Add a new trigger and select 'Customer Replied'.
- 3. Click 'Add Filters'. Set 'Reply Channel' to 'Instagram Comments'.
- 4. (Optional) Add a filter for 'Exact Match Phrase' or 'Contains Phrase' if you only want to trigger the automation when a user comments a specific keyword (e.g., 'LINK').
Step 2: Add the Auto-Reply Action
- 1. Click the '+' icon to add an action.
- 2. Select 'Instagram Interactive Message' or 'Send Message'.
- 3. Choose 'Reply to Comment' as the message type.
- 4. Type your public reply (e.g., 'Sending you a DM now!').
Step 3: Send the Direct Message (DM)
- 1. Add another action and select 'Send Message'.
- 2. Ensure the channel is set to Instagram Direct Message.
- 3. Craft your DM containing the link, lead magnet, or information requested.
- 4. Save and publish the workflow.
Search Tags
- Tags: instagram, comments, automation, workflow, dm, social media
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