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    Official Guide

    Payments - What is listed on the Subscriptions page?

    A complete breakdown of the Subscriptions page in the Payments section, where you can track active, canceled, and past-due recurring payments.

    1. Accessing Subscriptions

    • 1. Navigate to Payments in the left-hand menu.
    • 2. Click on the Subscriptions tab at the top of the page.
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    2. Understanding the Columns

    • - Customer Name: The contact associated with the subscription.
    • - Status: Active, Past Due, Canceled, or Unpaid.
    • - Amount & Frequency: How much and how often the customer is billed.
    • - Next Billing Date: When the next charge will occur.
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    3. Filtering and Searching

    • 1. Use the search bar to find a specific customer or subscription ID.
    • 2. Click the 'Status' filter to view only Past Due or Canceled subscriptions to manage your churn.
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    Search Tags

    • Tags: subscriptions, recurring payments, billing, payments page, churn, past due

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