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Official Guide
Workflow Trigger - Contact Tag
Understand how to use the 'Contact Tag' trigger to start automations when a tag is added or removed from a contact.
What is the Contact Tag Trigger?
- The 'Contact Tag' trigger initiates a workflow whenever a specific tag is applied to or removed from a contact's profile. This is highly useful for segmenting leads and triggering targeted campaigns.
Setting Up the Trigger
- 1. In your workflow, click 'Add New Workflow Trigger'.
- 2. Search for and select 'Contact Tag'.
- 3. Click 'Add Filters' to specify the conditions.
Configuring the Filters
- - Tag Added: Select this if you want the workflow to start when a tag is applied. Then select the specific tag from the dropdown.
- - Tag Removed: Select this if you want the workflow to start when a tag is taken off a contact.
- [IMAGE PLACEHOLDER: Contact Tag Trigger Setup]
Common Use Cases
- - Starting a welcome sequence when a 'New Lead' tag is added.
- - Moving an opportunity to a different pipeline stage when a 'Purchased' tag is added.
- - Sending a re-engagement email when an 'Inactive' tag is applied.
Search Tags
- Tags: workflow, trigger, contact tag, automation, tags
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